Parent & Family Support Advisors (PFSAs) work with school-aged children who might require additional support, and their families. They work within Somerset County Council’s Early Help Framework to enable high-quality support for children/young people and families at the earliest possible stage.

PFSAs work closely and collaboratively with schools, families and other support services in order to improve attendance, engagement and outcomes for children. The needs of the child/young person or family form the basis of all work completed. Where there is a need for support from other services, PFSAs can act as Lead Professional.

PFSAs are only able to engage in work with families with their informed consent and agreement, and work on a referral-based system through schools. If you’d like to know more or find out whether your child’s school can refer you to a PFSA, get in touch with the school’s Principal or the appropriate Head of Year.